Operational excellence for modern healthcare.
I help hospitals, clinics and healthcare startups improve clinical outcomes, streamline operations, and adopt the right technology — without the overhead of a global consulting firm.
- Healthcare engagements
- 30+
- Years in healthcare
- 15+
- Avg. operational uplift
- 32%
- Hospital beds served
- 4,500+
Composite of typical 90-day outcomes across recent operational engagements. Yours will look different.
No big-firm deck. I run small, senior engagements — usually solo, occasionally with one specialist — and I spend most of my time on your floors, not in your boardroom.
Six things I'm asked to do most often.
Every engagement is scoped against a specific outcome and a fixed price. Pick one — or talk to me about something that doesn't fit into a tidy box.
Hospital Operations Audit
A 30-day deep-dive into throughput, ALOS, OT utilisation and IPD/OPD flow — with a costed action plan you can start executing on day 31.
NABH / NABL Accreditation Prep
End-to-end accreditation readiness — gap analysis, document architecture, staff training and mock audits — built around your existing workflows, not a generic template.
HIS / EMR Selection & Implementation
Independent vendor selection and implementation oversight for Hospital Information Systems and EMRs — without conflict of interest from any vendor.
Patient Experience Transformation
Shorten wait times, fix the communication breakdowns that drive complaints, and raise NPS — using interventions that don't require new software or new hires.
Clinical Workflow Optimisation
Lean and Six Sigma applied to clinical settings — ED triage, OT turnover, IPD rounds, lab TAT — with measurable cycle-time reduction in 12 weeks.
Digital Health & Telemedicine Strategy
From "we should do telemedicine" to a working remote-care service line — vendor selection, clinical protocols, reimbursement design and adoption.
Senior advisory without the big-firm overhead.
Most healthcare consulting is structured around billable hours and pyramid teams. Mine isn't. You get one experienced operator — the same one through discovery, delivery and hand-off. Engagements are scoped against outcomes, not days on site, so the incentives align with yours.
- Direct access to me from day one — no analyst layer
- Fixed-scope, fixed-price proposals; no scope drift
- Mostly on-site work; remote where it genuinely helps
- Vendor-neutral — I take no kickbacks from any HIS, EMR or device supplier
- Clean hand-off: your team owns the documents and KPIs after I leave
What hospital leaders say after the engagement.
"We'd tried two consulting firms before. Vishal was the first who didn't show up with a deck and a list of "best practices." He spent four days walking the floors, talked to the housekeeping staff before the doctors, and came back with a plan that the team actually wanted to execute."
"I came to him with the standard founder question — "should we build or buy our EMR?" — and he refused to answer until we'd sat down with the clinical team for half a day. By the end I realised we'd been about to build the wrong thing entirely. Saved us at least 18 months."
"Our NABH 6th-edition prep was looking at a year of slow grind. Vishal cut it to seven months without skipping anything. The mock audits were brutal in exactly the right way — by the time the formal assessor came, we knew where every gap was and had closed it."
"The patient experience work was the highest-ROI engagement we've done in five years. Our OPD wait time fell from 47 minutes to 22, complaint volume halved, and we didn't add a single person to the staff. He pushed back on every "we need new software" instinct we had."
Tell me about the problem you're staring at.
30-minute consultation, no slides, no obligation. If it's not something I can help with, I'll tell you who can.